I’ve been thinking a lot about hard problems that need multiple people collaborating to solve. There’s no shortage of them to choose from. This TED video from Jane McGonigal makes a persuasive case that I need to invest some more time looking at the world of online gaming for insight. Watch the video and see [...]
Tagged games, Learning, observable work[cross posted at FASTforward blog] Seizing the White Space: Business Model Innovation for Growth and Renewal, Johnson, Mark W. What is a "business model" and can you create a new one in a systematic and disciplined way? That’s the question that Mark Johnson, chairman of the consulting firm Innosight, sets for himself in Seizing the [...]
Tagged Christensen, Design, InnovationImage via Wikipedia Andy Lippman, at MIT’s Media Lab, offers provocative examples of learning how to think in network terms when designing services in a recent blog post from the Communications Futures Program at MIT. At the very heart of the Internet’s design is a notion called the end-to-end principle (PDF). The best network is [...]
Tagged Design, end-to-end, Social mediaAlan Matsumura and I had an excellent conversation earlier this month about the work he is starting up at SilverTrain. Part of the discussion centered on the unexpected problems that you run into when doing BI/information analytics work. Suppose you work for Kraft. You’d like to know how many Oreos you sold last quarter. An [...]
Tagged analytics, BIThank you Espen for this excellent visual. Email vs Wiki This picture really says it all: (From Chris Rasmussen via Anthony Williams. Apologies for repeat to my BSG Alliance colleagues, but this one is definitely one for a wide audience.)
Ed Felten at Freedom to Tinker has some interesting points to add to Bruce Schneier’s piece on “Security Mindset” that I posted about yesterday. Felten focuses on the notion of “harmless failures.” It provides still more reason to approach all systems design problems with an eye firmly fixed on the social context in which your [...]
Now this is the kind of tool that demonstrates a deep understanding of its target users. Probably wouldn’t help me, as being late to scheduled events isn’t my particular procrastination issue, but I appreciate the design insight. The Procrastinator’s Clock If you’re a procrastinator, you don’t need a mathematical formula, you know who you are. [...]
This book contains an extensive series of case studies of designing space for learning and doing knowledge work in schools and universities. If you accept the premise that much of the work that will take place in Enterprise 2.0 organizations will be knowledge work, then you may find these a source of ideas and insights. [...]
The Laws of Simplicity (Simplicity: Design, Technology, Business, Life) Rating: 4 out of 5 Author: John Maeda Year: 2006 Publisher: The MIT Press ISBN: 0262134721 Here is an example of a short, little, book that benefits from the author’s decision to keep it focused. Maeda is a designer/computer scientist at MIT’s Media Lab and he [...]
Lars Plougmann started a discussion last August of the role of email in project management that triggered a post on my part back in October. Lars has posted a nice summary of the discussion that flowed from his original post with links to many interesting posts on the topic. His conclusion: Email is about messages and [...]
