Nancy Dixon provides an excellent review and analysis of the US Army’s Center for Lessons Learned and its role in the Army’s KM efforts. The following model gives you a quick picture of Dixon’s take on the topic.
A Model Lessons Learned System The US Army
Thu, 03 Feb 2011 19:49:02 GMT
Nancy’s entire post is well worth your time. It illustrates the gradual evolution of the system and role of building solid organizational foundations. This system is well-matched to the particulars of the Army’s organizational structures, culture, and their most pressing knowledge management needs.