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links for 2008-09-16

  • Michael Dell 'Friends' his customers – Sep. 4, 2008
    A useful mini-case study of how Dell is making use of Facebook, Twitter, and other social media tools as part of listening to its customers and markets more systematically.
    (tags: socialmedia twitter dell sch coi musings)

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Posted on September 16, 2008Author JimCategories Knowledge work

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