Ed Taekema – Road Warrior Collaboration

Cooperation and evolution.

Here is a golden quote from Howard Rheingold:

When Cooperation Breaks Out, Civilizations Advance

As a mobile technology professional (ok an on the road every day of the working week consultant) cooperation with my peers is extremely difficult and yet when it happens the rewards are great. I believe that the impact that community or collaborative tools can have on mobile professionals is even greater than on people who have opportunities to interact face to face on a regular basis. This is kind of like an un-tapped market for collaboration …

[Ed Taekema – Road Warrior Collaboration]

Really just wanted to point to Ed Taekema’s relatively new blog, Road Warrior Collaboration (RSS Feed), about his experiences trying to do effective knowledge work as a road warrior. I spend way too much time on the road myself and I’ve found that most software tools don’t really deal well with the problems of mobile professionals, no matter what the marketing claims of vendors may be. Ed’s blog provides some helpful perspective.

Feedster – Don't Blog Without it!.

Feedster – Don't Blog Without it!.

For those of us that can't afford John Peterson's LISA solution then implement this! For your own name, for the name of your blog, for all the things you search for each day.

The FuzzyBlog

If you have some topic you follow–if you want your newsreader to keep “pumping” it right to your desk–just do one search for it at Feedster.com. Then, get the rss url of the search itself to transfer into your own newsreader. Awesome. Feedster search rss urls are indicated with these icons:
— Gives you the full post
— Gives you the summary and headlines
You don't have to run that search ever again–because your aggregator will do it for you, automatically, and for free.

[Unbound Spiral]

Clearly time to start thinking about how to take more systematic advantage of Feedster.

mamamusings: Internet Librarian: 30 Search Tips in 40 Minutes

mamamusings: Internet Librarian: 30 Search Tips in 40 Minutes. (SOURCE:mamamusings: Internet Librarian: 30 Search Tips in 40 Minutes)- Lots of great tips.  Read the full article for all 30.

QUOTE

Mary Ellen Bates on tips for searching effectively. These are her tips, not mine. My comments, when I have them, are parenthetical.

I almost hate to share these, because these are the kind of tips that let people like me come across as an “angel of information mercy” to the people who ask me for help in finding things!

BTW, Mary Ellen is a great presenter. Funny, interesting, clear. She’s got a free “tip of the month” email update, which you can also read on her web site.

  1. Always use more than one search engine. (You’ll often get very different results; useful to triangulate.) See a test at www.batesinfo.com

UNQUOTE

[Roland Tanglao's Weblog]

If you fancy yourself a knowledge worker, search skills had better be in your repetoire and you had better be looking to improve those skills routinely.

Questions and Ignorance

Questions and Ignorance. Questions and Ignorance — From the archives of John Lienhard’s Engines of Our Ingenuity radio show…

“I’m pretty sure that the only real function of a teacher is to guide students in asking and pursuing questions. Once a student develops the rare talent for seeking his or her own ignorance, teachers become irrelevant. But it’s hard to look at your own ignorance. And it’s not easy to ask a true question. It feels like humiliation.”

But a little humiliation is worth it to find the bliss within your ignorance. Since “Knowledge…flows to the point of greatest ignorance.”, it’s the real questions that break the dams impeding that flow. As a result, it behooves teams and organizations to both solicit and embrace them. [Frank Patrick’s Focused Performance Blog]

I also think that good teachers are those who give you permission and safety to not know. Here’s a tidbit I heard on Car Talk this morning that’s relevant.

I fully realize that I have not succeeded in answering all of your questions. . .Indeed, I feel I have not answered any of them completely. The answers I have found only serve to raise a whole new set of questions, which only lead to more problems, some of which we weren t even aware were problems. To sum it all up . . . In some ways I feel we are confused as ever, but I believe we are confused on a higher level, and about more important things.

Tools and problems

Emergence, reverence, and irrelevance.


Via Jerry Michalski, here’s a great text by Russell Ackoff, a pioneer of Operations Research (pdf file), that sketches what I feel is the usual arc trajectory of successful fields of knowledge.

The life of OR has been a short one. It was born here late in the 1930’s. By the mid 60’s it had gained widespread acceptance in academic, scientific, and managerial circles. In my opinion this gain was accompanied by a loss of its pioneering spirit, its sense of mission and its innovativeness. Survival, stability and respectability took precedence over development, and its decline began.

I hold academic OR and the relevant professional societies primarily responsible for this decline-and since I had a hand in initiating both, I share this responsibility. By the mid 1960’s most OR courses in American universities were given by academics who had never practised it. They and their students were text-book products engaging in impure research couched in the language, but not the reality, of the real world. The meetings and journals of the relevant professional societies, like classrooms, were filled with abstractions from an imagined reality. As a result OR came to be identified with the use of mathematical models and algorithms rather than the ability to formulate management problems, solve them, and implement and maintain their solutions in turbulent environments.

Eventually the tails begins wagging the dog. “When all you’ve got is a hammer, everything looks like a nail”.

[…] In the first two decades of OR, its nature was dictated by the nature of the problematic situations it
faced. Now the nature of the situations it faces is dictated by the techniques it has at its command.

There’s an interesting passage on interdisciplinarity as a sign of the aliveness of a field:

Subjects, disciplines, and professions are categories that are useful in filing scientific knowledge and in dividing the labour involved in its pursuit, but they are nothing more than this. Nature and the world are not organized as science and universities are. There are no physical, chemical, biological, psychological, sociological or even Operational Research problems. These are names of different points-of-view, different aspects of the same reality, not different kinds of reality. Any problematic situation can be looked at from the point-of-view of any discipline, but not necessarily with equal fruitfulness.

[…] The fact that the world is in such a mess as it is is largely due to our decomposing messes into unidisciplinary problems that are treated independently of each other.

Don’t miss the ironic postscript, too.

A related earlier post of mine is Information systems research: towards irrelevance?

[Seb’s Open Research]

Written almost 25 years ago, this gem from Ackoff captures why I’m back in the real world and was never a particularly good academic. I’ve always been more interested in making some progress against interesting problems than in solving toy problems.

I helped pay for my college education as a stage carpenter and electrician. I learned a lot of valuable lessons about tools. Probably the most important was that the tool you could get you hands on now was a lot more useful than the perfect tool back in the shop. The second was that if you had a reasonable collection of tools, you could usually adapt one to the problem. But you could rarely fit the problem to the tool.

Dave Pollard on The Future of Knowledge Management

THE FUTURE OF KNOWLEDGE MANAGEMENT.

kp

Lately I've been talking to quite a few companies about Social Network Enablement, Social Software, Weblogs, the ineffective use of technology and knowledge by front-line workers (both because these tools are inadequate, and because they're not used properly), and what this all means for the discipline of Knowledge Management. I've blogged about all of these subjects recently, but if anyone is interested, I've put together this discussion paper in MS Word that captures it all in one place. I plan to produce a KM Future State Vision paper, as a companion piece, as well.

[How to Save the World]

Continuing to catch up on old material in my aggregator. Another keeper from Dave Pollard.

Jay Cross's Controversial View of Meta-Learning

A Controversial View of Meta-Learning. Imagine you are the Chief Learning Officer of a successful high-tech firm in SIlicon Valley. You hear about a new eLearning title, “Mavis Beacon Teaches Reading.” It takes four hours to complete. It’s self-instructional. It’s delivered via the web. A learner can take it in… [Internet Time Blog]

Nice rant from Jay Cross I just got a chance to follow up on (one of the reasons I’m biased toward RSS feeds that provide the whole post instead of a teaser, but that’s a rant for another time). Jay’s summary:

School classes and corporate training would be more effective were learners initially told “This is our best thinking. It might be wrong. How do you see it?” That’s a meta-learning tactic that would improve results without adding costs. You could preface all eLearning with a reminder that learners should look for ways to improve the content, drop thoughts in the electronic suggestion box, and that they organization is always on the lookout for ways to improve its service. Positioning a learning event as inquiry instead a recounting of someone else’s truth puts a touch of humanity back into eLearning that’s often sterile.

Getting the concept of meta-learning to take hold requires acceptance that nothing is set in stone. There are no givens. The world is uncertain. Everything is relative. People can learn to learn better by taking a long term view in which learning answers the inevitable query of “What’s in it for me?”

The only thing controversial here is that this attitude is so hard to find in practice.