Russell Ackoff was one of the seminal thinkers in systems models of organization. Here is a short talk of his from 1994 that provides an excellent introduction to the topic.
Learning to see and understand the systems behavior of organizations is an excellent antidote to much of the mythology around organizations that functions in lieu of more powerful models.
One thought on “Russell Ackoff on Systems Thinking vs. Continuous Improvement”
Do you honestly think that this system of continuous improvement would be a paradigm to the small business workplace? I did love this segment by Russell.
Comments are closed.