I don’t know how I’ve missed Snowden’s rules for knowledge exchange. Now, I can find them here.. Thank you Judith.
knowledge conversion as a social process….
Today I was reading an article in EContentMag.com titled–Knowledge Management Involves neither Knowledge nor Management–by Martin White.
Among other things, Martin writes about Dave Snowden‘s three rules for knowledge exchange:
“Knowledge can only be volunteered; it can’t be conscripted.”
“People always know more than they can tell, and can tell more than they can write.”
“People only know what they need to know when they need to know it.”