Developing the Master Skill of the Leader
I prepared this top ten list of listening skills with an eye towards developing mastery. Not that I have mastered the skill of listening, but because it is a skill worth mastering. I am sharing it here due to the enthusiasm readers have shown for the topic.
Hal Macomber has a long, but excellent, post on listening as a core leadership skill. Full of good advice and pointers to more.
Good listening starts with genuine curiosity. But in a leader it also requires the strength to set aside any assumptions that you might already know the answer and be willing to be surprised.