Jay Cross overview of knowledge management

Knowledge Management. Knowledge management is a high-fallutin’ buzz phrase for creating and sharing know-how. A hot item circa 1998, overuse watered down KM’s popularity as a category (although it’s still a hot item in Europe). To vendors, KM became “whatever I want to sell you,” be it… [Internet Time Blog]

A predictably rich and interesting review knowledge management from Jay Cross. A nice mix of links and Jay’s usual insights