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{ Tag Archives } observable work

Collaboration, games, and the real world

I’ve been thinking a lot about hard problems that need multiple people collaborating to solve. There’s no shortage of them to choose from. This TED video from Jane McGonigal makes a persuasive case that I need to invest some more time looking at the world of online gaming for insight. Watch the video  and see […]

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Doing and Managing Knowledge Work: TUG2010 Keynote Reflections

I’m back from last week’s Traction User’s Group meeting, TUG2010, where Greg Lloyd graciously asked me to do the opening keynote. I’ve posted the slides on Slideshare and wanted to add some further commentary here. TUG2010 Keynote: Doing and Managing Knowledge Work View more presentations from Jim McGee. First, one caution; when I do use […]

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How better thinking about deliverables leads to better knowledge work results

Deliverables should be a knowledge worker’s best friend but, like all good friendships, the relationship can get complicated. One of the most direct ways to improve the quality of knowledge work is to spend more time and effort to define appropriate deliverables. My faith in deliverables has grown out of decades of practical consulting experience, […]

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Finding knowledge work practices worth emulating and adapting

[Cross posted at FASTForward Blog] How might we best go about improving knowledge work, both practices and outputs, in today’s complex organizational environment? Are there paths other than simple trial and error that might lead to systematic gains? Frederick Taylor and his followers built their careers on finding the one best way to carry out […]

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Culture, Process, and Practice – Effective leverage for Enterprise 2.0

The discussion about organizational culture in knowledge management and Enterprise 2.0 efforts is evolving in useful and pragmatic ways. The earliest discussions ignored culture entirely and implicitly assumed that technology would magically shape the organization as needed. The next round of discussion identified sharing as a desirable global cultural characteristic. If you were in a […]

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Observable work – more on knowledge work visibility (#owork)

My post on the visibility of knowledge work last week generated some some excellent comments and excellent blog posts around the web. For my own benefit I wanted to gather up what I’ve come across so far and put it in one place. Recap Greg Lloyd, CEO at Traction Software, kicked things off. pulled together […]

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