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{ Tag Archives } Knowledge work

Knowledge work and micro-processes

[cross-posted at Fast Forward blog] Recently, I sat through a presentation about a Sharepoint-based intranet project to improve processes within the HR group of a medium-sized organization. The process in question was one of collecting annual performance reviews throughout the organization. Using Sharepoint, the HR group and their consultants replaced Word documents, spreadsheets, and email [...]

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2008 08 27 Jim Knowledge work
Organization Comments (2)

David Maister on getting from strategy to execution

Strategy and the Fat Smoker; Doing What’s Obvious But Not Easy, Maister, David   David Maister has spent years advising professional service firms on the particular challenges of running their businesses. I first met David during my MBA days when I was a student in his course on the Management of Service Operations. I’ve come [...]

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2008 04 24 Jim Books/Reviews Comments (2)