Does knowledge management imply digital?

KM Irony. I find this ironic: I’m sitting next to a woman who is writing copius notes on letterhead with the title: “Office of Knowledge Management.” I wonder if she meticulously files those notes in a government issue SteelCase filing cabinet? [Windley’s Enterprise Computing Weblog]

I don’t find this terribly ironic. I find that taking notes by hand is still the most effective way for me to take in information in meetings and interviews. I’ve tried taping but that just leaves me with the problem of transcribing or of listening to the interview twice. Even with a good outliner, I can’t really pay attention and type and the same time (although I am essentially a touch typist). There is something about the mechanical act of keying that takes enough more brain cells than scribbling notes by hand that it interferes too much.

My practice is to keep a spiral-bound notebook with me for notetaking in interviews and meetings. I also use those notebooks (I have a collection going back to 1986) to sketch out diagrams and mindmaps. In the early stages of noodling around with new ideas I still prefer pen and paper.

Back in my Ph.D. research days I started a habit of writing up interviews and notes as trip reports. I have Jim Cash to thank for that.  They used to be done as Word documents. Later I started filing them as entries in a private weblog that I maintain on my laptop (using “Radio” and “Manila”). Diagrams generally turn into Visio documents. Recently I’ve started using MindManager to create machine-readable versions of the mindmaps I draw.

I’ve experimented with scanning my handwritten notes so that they are potentially easily at hand when I travel. I haven’t gotten as diligent about it as Gordon Bell has however.

For times when I can’t carry a notebook with me, I generally have a collection of blank notecards (about the size of a business card) and a pen in my pocket. But I’m not above jotting ideas down on the back of a program or agenda or on hotel notepads. This habit has gotten me in trouble from time to time.

More often than note, the first glimmerings of ideas from me take analog form. They soon get transformed into bits. Maybe Scoble’s peans to the Tablet PC will convince me to start the bit collection one step earlier.