This is indeed a succinct and useful introduction to knowledge management in the context of knowledge intensive organizations.
Sharing Knowledge
(.pdf) has been receiving quite a bit of attention in various knowledge
management blogs. It’s essentially a case study of how to create a
knowledge sharing environment in smaller organizations. Most of the
suggestions are basic and should be familiar to those who have been
following KM developments. The document does provide a nice overview of
wikis, communities of practice, and general (physical) workspace design.