Buzz with an example of high-stakes word-of-mouth

Do you suppose that the people who pay Bob have the slightest clue how many early adopters and influencers and other folk that Marketing types would kill to reach are waiting for Buzz to out them so that we can safely eliminate this company from any consideration now and in the future? Or do you think their golden parachutes are such that they really don’t care?

An open letter to Bob and the guys that pay him…from a formerly happy customer….. A number of months ago I wrote a blog post about “Millie” in Manila. Millie worked for Dell, and dealing with her was such a nightmare that I basically resolved to never, ever do business with Dell again.This one will be… [buzznovation]