Once again, Denham is spot on in his analysis. This is another instance of where organizations engage in magical thinking in lieu of the real thinking needed to tackle how to improve the way they support and leverage knowledge work.
Anywhere – Anytime knowledge??. Many organizations have pinned their hopes on delivery of knowledge anywhere, anytime, just-in-time. Time to share some thoughts: In many ways, this latent desire parallels the technology vs. people schism in KM. Almost all the talk and writings are about… [Knowledge-at-work]