Here’s an interesting distinction to meditate on. The biggest challenge lies in the slipperiness of defining what it is we want “out of” either people or organizations. When that is as hard as it frequently is in the realm of knowledge worker, it takes an immense amount of trust to let the knowledge workers in your organization figure it out for themselves.
Busy People or Productive Organization. Busy People or Productive Organization — What is the distinction between…
“We need to get the most out of our people?”
and
“We need to get the most out of our organization?”
…other than the fact that the former leads one to the idea of keeping everyone busy and the latter, if taken seriously, leads one to making sure that they aren’t. Just something to think about. [Frank Patrick’s Focused Performance Blog]