Skip to content

{ Category Archives } Knowledge Management

Nancy Dixon on – A Model Lessons Learned System – The US Army

Nancy Dixon provides an excellent review and analysis of the US Army’s Center for Lessons Learned and its role in the Army’s KM efforts. The following model gives you a quick picture of Dixon’s take on the topic.   A Model Lessons Learned System The US Army Nancy Dixon Thu, 03 Feb 2011 19:49:02 GMT […]

Tagged ,

An online survey about personal knowledge management

I wanted to make you aware of a survey about personal knowledge management that’s currently underway that would benefit from your participation. Here are the details along with relevant background. Survey for Knowledge Management (KM) Practitioners and Researchers Hello! My name is Kate Bower, and I m a graduate student studying knowledge management, strategic change […]

Tagged ,

New Friends and New Perspectives from KM World 2009

One of the best parts of participating in KM World 2009 last month was the opportunity to catch up with some long-time friends, turn some long-time e-friends into face-to-face friends and to make some new friends.  One of those new friends was Allan Crawford, who directs an online master’s program in knowledge management at California […]

Tagged , ,

Socializing and knowledge management

Before Lotus Notes or SharePoint we had Happy Hour. Arthur Andersen/Accenture grabbed an early lead in knowledge sharing because it recognized the value of a liquor license long before there was even a technological environment capable of supporting the likes of Notes or SharePoint. Their efforts demonstrate why successful knowledge management is rooted in the […]

Tagged ,

Knowledge management: the latest battle between the neats and the scruffies

I’m off to participate in a panel session (B105 – Changing/Resetting the Enterprise With PKM & Social Software Tools) this week at the KM World 2009 conference in San Jose. I thought I would rerun this post from a couple of years ago, as it reflects some of the thinking I plan on sharing. If […]


C-words of knowledge

I’m working on a report for a client about knowledge management and knowledge sharing and I am deliberately avoiding the question of defining “knowledge.” I’ve learned that it’s a rat hole of interesting coffee shop conversation that ultimately produces little of value. On the other hand, I started playing with the idea of words that […]


JP Rangaswami on KM … “Clear, Transparent, Searchable, Archivable, Retrievable”

This has been lurking in my RSS aggregator for quite a while, courtesy of Jon Husband. There is really a lot of highly condensed insight in this post. Thanks to JP Rangaswami for distilling social computing (in the context of work) to an essence. From his post “Facebook and the Enterprise, Part 5: Knowledge Management“. […]

Some links on social media applications within organizations

As part of my talk yesterday at the Social Media Strategies conference, I made passing reference to a number of stories, blog posts, bloggers, thinkers, and writers. It’s an occupational hazard of being a former professor. I’ve written about different elements of yesterday’s talk over the course of various blog posts over time. Here are […]


Dueling philosophies: social media vs. knowledge management

Venkat Rao of Xerox recently introduced an important argument about the underlying differences between social media and knowledge management approaches inside the Enterprise. Here’s the way I described them at delicious. Both are worth a look, a read, and some thought. Enterprise 2.0 Blog Blog Archive Social Media vs. Knowledge Management: A Generational War – […]

Ray Sims is collecting definitions of knowledge management

Combine two slippery but important words and it’s little wonder that you can find such a proliferation of definitions. For some reason, this reminds me of Danny Kaye’s Choreography number from White Christmas. 43 knowledge management definitions – and counting Before I really get going on my day, here is an entertaining (or sobering) list […]