Some good advice about how to be more intentional and mindful in your information gathering and analysis. Apropos of that, let me point, once again, to Ellen Langer’s excellent work on Mindfulness and The Power of Mindful Learning. You might also want to take a look at the late Don Schon’s The Reflective Practitioner.
Active Listening (and Reading). Piers Young wrote a post called Listening and Anecdotes. Something he said made me realize that getting great advice is one thing, actively thinking about it and doing something with it is something else! He quotes one of the pieces… [John Porcaro: mktg@msft]